Accidents happen, even to the most careful users. A sudden glitch, a failing component, or an unexpected hardware issue can throw your work or gaming sessions off balance. That’s where MSI’s official warranty comes in.
If an MSI gaming laptop was bought from an authorized distributor of MSI laptops like Max International, eligible hardware defects can be fixed at no extra cost. Here’s how to get service in Nepal, what’s covered, and what isn’t—plus what to do if repairing your device requires a paid fix.
Process to Claim Warranty for MSI Laptops in Nepal
1. Check your coverage status
Find the purchase invoice and service card. Most models include 12 months of coverage; some extend to 24 months if registered on MSI’s Member Center.
Match your serial number with the documents.
2. Back Up Your Data
Accidents can happen during repairs, so it’s best to back up all your important files—documents, photos, and projects—to an external drive or cloud storage. MSI-authorized service centers are not responsible for data loss, so taking precautions is essential.
3. Contact an Authorized Service Center
Reach out to MSI’s authorized distributors in Nepal: Max International. They will guide you to the nearest authorized service center and provide instructions on how to submit your laptop. Don’t forget to bring your laptop, charger, invoice, and warranty card.
4. Submit Your Laptop for Inspection
At the service center, technicians diagnose the issue and confirm if it qualifies. Eligible hardware faults are fixed at no additional cost; otherwise, a paid estimate is provided before any work begins.
5. Wait for the Repair Process
Hardware repairs typically take 3–5 weeks, depending on parts availability. If the problem isn’t covered under warranty, the service center will provide a paid repair estimate so you can decide whether to proceed.
6. Receive Your Laptop Back
On return, check the display, keyboard, GPU performance in a game, charging, ports, thermals, and fan modes. Coverage continues from the original purchase date.
What Does MSI Laptops’ Warranty Cover?
MSI’s warranty is focused on hardware defects from manufacturing. Covered items include:
- Motherboard, CPU, and GPU modules
- RAM and storage devices
- Display panel, keyboard, and touchpad
- Built-in camera, Wi-Fi, and Bluetooth modules
- Power jacks and other internal components
Additional details:
- Standard warranty: 12 months (can extend to 24 months with registration)
- Batteries and AC adapters: usually covered for 6–12 months
- Parts and labor are included for covered defects
If your laptop malfunctions due to a manufacturing defect, MSI will repair or replace it without extra cost.
What is Not Covered in MSI Laptop Warranty?
MSI’s warranty does not cover:
- Physical damage (drops, spills, broken hinges)
- Liquid damage (water, coffee, soda)
- Electrical damage (power surges, lightning, unstable power supply)
- Cosmetic damage (scratches, dents, minor screen defects)
- Unauthorized repairs or modifications
- Software issues, viruses, or data loss
- Removal or tampering of the serial number or warranty sticker
- Lost or stolen laptops
In short, MSI protects against manufacturing defects, not accidents, misuse, or theft.
Why does the warranty matter in Nepal?
Laptops in Nepal face unique challenges: fluctuating power, dust, and humidity can all trigger hardware failures. That’s why MSI’s official warranty is essential.
If you purchase from Max International(authorized distributor of MSI Laptops in Nepal), you’re protected against manufacturing defects. Repairs are performed by trained technicians using genuine MSI parts, saving you time, money, and stress.
Whether you’re a gamer, student, professional, or content creator, the MSI warranty acts as a safety net. In a country where laptop parts are expensive and power conditions are unpredictable, this coverage ensures your device gets expert care whenever you need it.
Conclusion
If your MSI laptop develops a problem under normal use, don’t wait. Keep your warranty card and invoice ready, back up your data, and contact an authorized service center like Max International. Covered defects will be repaired or replaced at no cost, keeping your laptop running smoothly.
Remember: accidents, misuse, or theft are not covered. Avoid unauthorized repairs and always handle your laptop with care. With MSI’s official warranty and authorized service centers in Nepal, expert help is always just a call away.
Frequently Asked Questions:
Is MSI's warranty free?
Yes. MSI’s official warranty covers manufacturing defects in hardware and includes parts and labor at no cost. However, repairs for accidental damage, misuse, or theft are not covered and must be paid for.
Do MSI laptops come with a warranty?
Yes. All MSI laptops purchased from authorized distributors in Nepal, such as Max International, come with an official warranty. Standard coverage is 12 months, which can often be extended to 24 months by registering the product on MSI’s Member Center.
Can I transfer my warranty to someone else?
No, MSI warranties are non-transferable. Warranty claims require the original purchaser’s invoice and warranty card.
Can I get an International warranty on MSI laptops in Nepal?
Many MSI models offer international warranty coverage, but local service in Nepal is handled through authorized distributors like Max International. International coverage depends on the specific laptop model and warranty terms.
